Privacy Policy

At Solara Property, we are committed to protecting your privacy and ensuring that your personal data is processed securely and transparently in accordance with applicable data protection regulations.

 

This privacy policy relates to the website: https://www.solaraproperty.com

 

Solara Property is the data controller responsible for processing personal data collected through this website.

 

For any privacy-related queries you may contact us at: info@solaraproperty.com

 

Personal Data We Collect

We may collect the following personal data:

  • Name and surname

  • Email address

  • Telephone number

  • Property-related information provided by you

  • IP address and browser data (via cookies)

We do not intentionally collect special category data.

 

Cookies

Our website uses cookies to ensure the site functions properly and to improve your browsing experience. Cookies are small text files stored on your device when you visit a website.

 

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience so that you do not need to enter your details again in the future. These cookies will last for one year.

 

When you visit our login page, a temporary cookie may be set to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

 

When you log in, cookies are used to remember your login details and screen display preferences. Login cookies typically last for two days, while screen preference cookies may last for up to one year. If you select “Remember Me”, your login may remain active for up to two weeks. Logging out will remove these cookies.

 

Some cookies may also be set by third-party services used on this website, such as embedded content or security tools.

You can control or delete cookies through your browser settings. Where required by law, we will request your consent before placing non-essential cookies on your device.

 

How We Collect Your Data

Your data is collected when:

  • You complete a contact or enquiry form
  • You contact us by email or phone
  • You subscribe to our newsletter (if applicable)
  • You browse our website (cookies)

 

Purpose of Processing

Your personal data is processed for the following purposes:

  • Responding to enquiries and requests
  • Providing real estate services
  • Managing client relationships
  • Sending property information you have requested
  • Improving website functionality and user experience
  • Sending marketing communications 

 

Legal Basis for Processing

The legal basis for processing your data is:

  • Your explicit consent
  • Performance of a pre-contractual or contractual relationship
  • Compliance with legal obligations
  • Legitimate interest in improving services and website performance

 

Data Retention

Personal data will be retained only for as long as necessary to fulfil the purpose for which it was collected, or until you request its deletion, and in accordance with legal obligations.

 

Data Sharing

We do not sell or transfer personal data to third parties.
Data may be shared only with trusted service providers (e.g. hosting, email services) strictly necessary for service provision and under data processing agreements.

 

International Data Transfers

Some service providers used by this website may process data outside the European Economic Area (EEA). In such cases, appropriate safeguards will be implemented to ensure your data remains protected.

 

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

Requests can be made by email to: info@solaraproperty.com

 

You also have the right to lodge a complaint with your local data protection authority if you believe your data has been processed unlawfully.

 

Data Security

We implement appropriate technical and organizational measures to protect personal data, including SSL encryption and restricted access.

 

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